New customer setup

Create a tenant draft.

Register the business, choose a sector, create the first Cognito admin account, and generate a public tenant identifier for the chatbot embed.

Account
Email and password registration for the first tenant admin.

Business context
Sector and AI instructions seed the first conversation behavior.

Channel starter
Generate a chatbot embed snippet with an unguessable tenant UUID.

1. Info 2. Verify email 3. Next steps

Business name Sector Admin name Work email Password Use at least 6 characters. Phone Website domain First AI instruction

Tenant account created

Check the admin email for a Cognito verification code before logging in.

Public tenant ID:

Email verified. You can now open the dashboard or copy the embed code.

Open tenant dashboard Go to login

Add this snippet to the customer website when the tenant is approved: