Embeddable chatbot
Add a lightweight JavaScript widget to customer websites with a public tenant ID, isolated UI behavior, and conversation history.
Website chatbot and contact form CRM
Turn website conversations into leads, tasks, and follow-up work.
Vola CRM gives small teams embeddable chatbot and contact form tools that save every website inquiry into a tenant-aware CRM board. Teams can review messages, add manual tasks, assign progress, and use AI instructions where customer-facing replies are appropriate.
Embed-readyChatbot + contact form scripts
Tenant rulesSector + customer instructions
Manual tasksAdd follow-ups and internal progress
Website inquiry boardembed channels
New inquiries3 cards
Chatbot visitor: dental cleaning
Looking for a Friday appointment after 16:00.
chatbotAI
Contact form: consulting request
Name, email, phone, and message saved as one card.
contact formnew
Manual task: call back
Operator added a follow-up task for tomorrow morning.
manualtask
Customer timeline
Manual task addedFollow up, assign owner, and link to calendar when needed
Designed for service businesses that depend on fast replies.
Vola CRM is built around website-originated inquiries, tenant-specific instructions, internal progress tracking, and controlled actions so the system can grow from simple capture to real operational work.
Contact form capture
Static websites can collect name, email, phone, and message, then save each submission directly to the CRM board.
Manual task creation
Operators can add follow-up tasks, internal notes, ownership, and progress updates even when no AI action is needed.
Tenant AI instructions
Each business can define plain-English instructions, selected sector guidance, tone, escalation rules, and booking behavior.
Conversation memory
Chatbot messages are saved together so the AI can answer from history instead of treating every message as isolated.
Calendar-ready workflow
Tasks and customer conversations can link to reservations when the tenant wants booking and calendar management.
From first message to managed action.
The AI decides what should happen. The backend decides what is allowed to happen.
Embed
Add the chatbot or contact form script to the customer website.
Capture
Website messages become CRM cards with customer details and channel context.
Work
Teams add manual tasks, internal notes, owners, and follow-up status.
Automate
AI can draft chatbot replies and request safe actions when tenant settings allow it.
Ready to onboard a tenant?
Create a tenant draft, choose a sector, and generate the first chatbot embed snippet.